VeilGuard Terms of Service
By using VeilGuard, you agree to these terms. If you do not agree, do not use the service.
1. Eligibility
Users must be at least 18 years old.
2. Service Description
VeilGuard provides a subscription-based VPN service designed to enhance security and privacy.
3. Acceptable Use
- Do not violate laws while using the service.
- Do not access prohibited content or services in violation of applicable law.
- Do not bypass lawful filtering or other lawful access controls.
- Do not use VeilGuard to enable communication services that are not licensed or approved where local law restricts them.
- Do not engage in illegal or abusive activities.
- Do not disrupt network integrity or abuse infrastructure, APIs, or payment systems.
- Do not resell or redistribute service access without authorization.
4. Local Law Compliance
VeilGuard is provided for security and privacy purposes. Users must comply with local law and regulations where they access the service. If local law restricts specific online services, content categories, or communication applications, VeilGuard must not be used to evade those lawful restrictions.
5. Account Responsibility
You are responsible for all activities under your account and for keeping credentials secure.
6. Billing and Subscriptions
- Paid plans renew according to the selected billing interval unless canceled.
- Pricing and plan terms are shown in the app and may change with notice.
- Android subscriptions distributed through Google Play are billed and managed through Google Play Billing and are subject to Google Play billing and refund policies.
- Subscriptions purchased through other supported checkout flows are subject to the billing provider used for that flow.
- Refunds are handled according to applicable law and platform billing policies.
7. Plan Changes
Changing a plan forfeits remaining time on the previous plan. The new plan becomes active immediately and expires with its own duration.
8. Service Availability
VeilGuard targets 99.9% availability annually. Availability does not entitle users to refunds.
9. Fair Use
VeilGuard may limit or suspend accounts that excessively consume resources.
10. Third-Party Dependencies
VeilGuard is not responsible for failures caused by third-party providers.
11. Export Control
Service may not be used in violation of export or sanctions laws.
12. Termination
VeilGuard may suspend or terminate access for violations or legal requirements.
13. Privacy
Use of VeilGuard is also governed by our Privacy Policy, including VPN and split tunneling disclosures.
14. Disclaimer
Service is provided on an "as is" and "as available" basis to the extent permitted by law. We do not guarantee uninterrupted service or absolute anonymity.
15. Limitation of Liability
VeilGuard is not liable for indirect or consequential damages.
16. Force Majeure
VeilGuard is not liable for events beyond reasonable control.
17. Contact
Support: support@vg-vpn.com